Cookie Policy

1. What are cookies?

Cookies are small files that are stored on your computer when you visit web pages. They contain information linked to a web browser and the website in question.

Cookies consist of a name and the content. They are stored in a specific folder on your hard drive and provided with a unique ID and duration. When you return to a particular website, that page can recognize the visitor via the cookie and build up the history further. Some cookies are automatically deleted when you leave the website, others remain on your computer unless you delete them yourself.

Cookies are not harmful to your computer. They are primarily used to increase visitor convenience: if you are identified as a visitor by a cookie, you do not have to enter the same data every time. In addition, companies use cookies to map the surfing behavior of visitors. Which pages does he consult, how many, how often, how long and by which route. Companies can use this information to improve their website and adapt it to the habits and wishes of the visitor. For example, they can show personalized information to visitors.

2. What types of cookies are there?

There are two kinds:

– First party cookies or direct cookies. They serve to make the web page function better technically. For example, they regulate the choice of language. The visited website creates and places first party cookies.

– Third party cookies or indirect cookies are created by a third party and placed on your computer. They preserve a surfer's behavior. Examples are social media (Facebook, Twitter,…) but also Google Analytics. On the basis of these cookies, a website visit is measured (number of pages, duration per page, duration of website visit, ...) Especially for these cookies, owners of the website must explicitly request permission from surfers since the amended legislation of 2012.
However, the 2012 legislation does not distinguish between first party cookies and third party cookies. The criterion is permission: cookies that are necessary for the correct functioning of the site do not require permission, all others do.

3. Which cookies do we use?

Capiva Plus uses first party cookies and third party cookies.

The Capiva Plus website mainly uses first party cookies. These cookies improve your user experience on the site. How? The cookies record certain information about the user such as choice of language, pages visited and duration of the visits. To make full use of our websites, you must accept these cookies.

In addition, the Capiva Plus website also uses cookies from Google Analytics.

Google Analytics is a free service from Google that collects statistics from websites and displays them in detail. In this way, the administrator of the website gets a clear picture of, among other things, visitor flows, traffic sources and page views. Parts of a website or entire websites can thus be adapted to the behavior and interests of visitors. That is why Capiva Plus uses the statistics of Google Analytics.

4. How to manage cookies?

You can manage your cookies by adjusting your browser settings. You have the choice: either block all cookies or only accept cookies from certain websites.
Can blocking affect your browsing comfort on the Capiva Plus website? Yes and no. Even if you wish to deactivate all or some specific cookies, you can continue to surf to our website. Your browsing experience will be less smooth if you refuse all cookies. Certain parts of the website will then not function. That is why we recommend that you do not block cookies completely.

Below you will find an overview of the options offered by browsers to manage cookies.

You can also use Google to use the so-called 'Google Analytics Opt-out Browser Add-on' to install. This specifically enables you to prevent your visit information to or other websites from being used by Google Analytics.

More information about Google Analytics and the information collected and processed by Google Analytics can also be found in the privacy policy of Google Analytics.